Developing an effective communication style

Developing an effective communication style  PDF version

What does the research say?

Effective leaders are also known to be effective communicators; not a surprising link!  Research with 200 successful leaders highlights evidence of the positive relationship between ability in communicating and satisfactory leadership and management performance, Bernard M. Bass (1990).  These two hundred leaders had similar communication patterns.

They all expanded their thinking by seeking out new information, feedback and ideas from others; and held the right level of skills to persuade others of the caliber of their ideas.  A topical example of this is the well-known Jack Welch, former chairman and CEO of General Electric.  It is quoted that of all his management secrets “his uncanny ability to communicate, to engender an enthusiasm in employees, may well have been his greatest.”

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